What does personalised care look like across the UK?

Each country has distinct approaches and training opportunities to support clinicians to deliver personalised IBD care.


In England, the NHS Long Term Plan outlines its aim to ensure that 2.4 million people are given personalised care by 2024. In 2020, NHS England launched the Personalised Care Institute to help staff involved in people’s health and care develop the knowledge and skills to support the implementation of the NHS Long Term Plan and the Comprehensive Model for Personalised Care.


The Healthcare Quality Strategy and Realistic Medicine sets out NHS Scotland’s vision for achieving personalised care person centred care. NHS Scotland describes person centred care as “Mutually beneficial partnerships between patients, their families and those delivering healthcare services which respect individual needs and values, and which demonstrate compassion, continuity, clear communication and shared decision.


NHS Wales has set out guidance on the delivery of person-centred care ‘to be able to describe the key determinants of a “good” experience to help both users and providers in assessing how people feel and achieve improved outcomes as a result of the care and services they receive.

Northern Ireland

‘Developing Better Health Services’ and ‘Making Life Better’ set out the direction of travel in Northern Ireland for health services and improving patient care.