Engage with Patients

The Results Overview Report is a visual snapshot of how your service is doing. Make the most of this and display a print-out in clinics, with copy from the template patient information and/or template flyer for patients alongside this to explain the project

Organise a meeting with your patient panel to discuss the results in more detail – they may have some ideas and can support with communicating to your wider patient population

Wherever possible in face-to-face contact or via emails/letters, encourage patients and your patient panels to consider taking part in your Quality Improvement plans

Take some of the ideas from the social media guidance section of the toolkit to reach patients, or from the raising awareness of your results with the media section

Key Messages

  • The IBD Benchmarking Tool aims to support improvements to hospitals so everyone with Crohn’s and Colitis receives safe, consistent, high-quality, personalised care at every stage of your journey, whatever your age, whatever your circumstances, and wherever you live in the UK
  • The IBD Patient Survey conducted as part of the IBD Benchmarking Tool aims to ensure that your views are central, and that your experiences help your hospital improve on the things that matter to you
  • Patient involvement in the IBD Patient Survey and improvements to IBD services help ensure everyone living with IBD receives high-quality care across the UK – your input helps to raise the profile and increase understanding of IBD and benefits far more people than just those in your hospital

Call to action

IBD UK encourages you to discuss the results of the IBD Patient Survey and Benchmarking with your doctor, nurse and other members of the team that care for you, so that they can make the changes that will improve the care they provide